We have operated a quality management system since 1999 which meets or exceeds the requirements of BS EN ISO 9001.
We perform regular internal audits to ensure procedural compliance. We have a robust management review process in place to measure our systems effectiveness and identify ways to improve what we do and how we work to deliver the quality and service levels demanded by our customers.
Grand Metal is IATF 16949: 2016 accredited and our quality management system is annually assessed by an external registrar to confirm our continued compliance.
Our current certificate number is 0448562 was issued URS registrars and IATF on April 20 2022 and expires April 19, 2025
Our accreditation and certificate status can be validated here.You can download a copy of our current certificate here.
It is our aim to not only meet but exceed customer expectation by striving for complete customer satisfaction first time and every time.
In order to realise our aims and ensure that our products and services remain competitive and are of the highest quality, we recognise that the promotion of quality throughout the company and our supply chain is vital.
Grand Metal will implement this policy through its documented business management system and conduct periodic audits and reviews to verify compliance and promote continual improvement.